I approached then Microsoft Help Desk who suggested that reset IE11. (I am 60 years old and not informed techno) Finally, I downloaded and installed (with no help from HP) but speakers still does not. It took nearly a week trying to figure out how to reinstall. IE11 is also unstable permanently 'unresponsive' my sound stopped working also and I found that he lacked Realtek HD Audio Manager. The drafting of emails, I'd get msg 'cannot connect to Outlook - try again later. Outlook is still difficult sign in, I have to sign at least two times and once I got to sign on 7 times. I had problems with IE11 and Outlook, both kept gel (not answer) more and more each day. Can someone tell me the default settings for the internal speakers (Realtek HD Audio Manager) on HP G62 454TU laptop pls?
